Frequently Asked Questions (FAQs)

How is the sentiment score calculated?

Our sentiment score is generated by an advanced AI model that analyzes real-time data from news articles and social media. It identifies the tone and context of discussions to produce a score reflecting the market mood. You can view historical data on the Sentiment Logs page for each coin.

How often is the data updated?

Price and market data are updated every few minutes. Sentiment and mentions data are processed and updated daily to ensure performance and accuracy.

Is my data secure?

Yes. Authentication is handled via a secure, email-based token system. Your personal information is kept confidential, and connected wallets are for read-only purposes.

How do I add funds to my account?

You can add funds via the Balance & Funds section of your Account page using our secure payment gateway.

What's the difference between the All Access Plan and Supporter Tiers?

The All Access Plan is a subscription that unlocks all features. Supporter Tiers unlock specific premium features based on your total lifetime deposit amount, as a thank you to our dedicated users.