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Privacy Policy

Effective Date: August 2, 2025

We value your privacy and are committed to protecting your personal information. This Privacy Statement explains what personal data we collect from you, why we collect it, how we use it, who we share it with, and how we keep it safe.

1. Information We Collect

We only collect the personal data necessary to establish and maintain your user account and provide our services. This may include:

  • Your email address
  • Transaction records related to your account
  • Your communication and marketing preferences

We do not collect more data than is necessary for these purposes.

2. Purpose and Legal Basis for Processing

We process your personal data to:

  • Register and manage your account
  • Provide access to our services and platform features
  • Communicate essential updates related to your account
  • Fulfill legal obligations
  • Deliver marketing communications (where consent has been given)

Our legal bases for processing your data may include your consent, contractual necessity, and compliance with legal obligations.

3. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

  • Service providers (e.g., hosting, security, analytics, customer support)
  • Professional advisors (e.g., legal or financial consultants)
  • Regulatory or governmental bodies, when required by law or to protect our rights

We ensure that all third parties handle your data securely and only in accordance with this Privacy Policy.

4. Data Retention

We retain your personal data for as long as your account remains active. If you choose to close your account via this form, we will delete your personal data without undue delay unless retention is required:

  • To comply with legal obligations
  • To resolve disputes
  • To enforce our terms

5. Your Privacy Rights

Subject to applicable law, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your data when no longer needed
  • Restriction: Ask us to restrict processing under certain conditions
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to certain uses of your data
  • Withdraw consent: Revoke your consent at any time (where applicable)

To exercise your rights, contact us via the form linked above. We may limit requests if they conflict with legal obligations or the rights of others.

6. Marketing Communications

If you have opted in to receive marketing emails, you can withdraw your consent at any time by contacting us. You will continue to receive transactional or service-related communications necessary to maintain your account.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These include:

  • Secure servers
  • Encrypted storage (where appropriate)
  • Limited access for authorized personnel only

We also encourage you to adopt strong personal security measures, including safeguarding your login credentials.

8. Automated Decision-Making

We do not use your personal data to carry out any automated decision-making or profiling that produces legal or similarly significant effects.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the latest version. If we make material changes, we will notify you in a clear and timely manner.

Contact

If you have questions or concerns about this Privacy Policy or your data, please contact us at: https://form.typeform.com/to/cGIehEL5